Terms of Service

Last updated: May 2025

Welcome to Neon Vows. By accessing or using our website at neonvows.net, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By placing an order or using our website, you confirm that you are at least 18 years old and agree to these Terms of Service and our Privacy Policy.

2. Products and Orders

All neon signs sold by Neon Vows are custom-made to order. Product colors and sizes may vary slightly from what is displayed on screen. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing and Payment

All prices are listed in USD. We accept major credit cards and other payment methods as shown at checkout. Payment is required in full before production begins. We reserve the right to change prices at any time.

4. Production and Shipping

Production times vary by product and are displayed on product pages. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

5. Intellectual Property

By submitting custom text or designs, you confirm that you have the right to use such content and that it does not infringe on any third-party intellectual property rights. Neon Vows reserves the right to refuse orders containing infringing content.

6. Limitation of Liability

To the fullest extent permitted by law, Neon Vows shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the relevant order.

7. Governing Law

These Terms of Service are governed by applicable law. Any disputes shall be resolved through negotiation or, if necessary, through appropriate legal channels.

8. Changes to Terms

We may update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the new terms.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@neonvows.net.