Privacy Policy

Last updated: May 2025

Neon Vows ("we", "us", or "our") operates the website neonvows.net. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.

Information We Collect

We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you place an order. We also collect information automatically when you visit our site, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to process and fulfill your orders, send order confirmations and updates, respond to your comments and questions, and improve our website and services.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and fulfilling orders (such as shipping carriers and payment processors). These third parties are obligated to keep your information confidential.

Payment Information

All payment transactions are processed through secure third-party payment processors. We do not store your credit card or payment details on our servers.

Cookies

We use cookies to enhance your experience on our website. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@neonvows.net.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@neonvows.net.